Terms of Service

CargoSync provides dispatch support, back-office administration, shipment monitoring, customer communication, documentation assistance, and related operational support services for transportation and logistics companies.

CargoSync acts solely as a service provider and operational support partner.

CargoSync is not a motor carrier and does not transport freight or vehicles.

CargoSync does not own, operate, or control commercial motor vehicles and is not responsible for the physical transportation of freight, cargo, or vehicles.

Transportation services are performed solely by licensed carriers and their drivers.

Unless specifically stated in a separate written agreement, CargoSync does not act as a freight broker.

CargoSync does not assume responsibility for freight transactions between carriers, brokers, shippers, consignees, or customers.

All load acceptance decisions remain the responsibility of the carrier.

Clients agree to:

• Provide accurate and current information
• Maintain all required operating authorities, licenses, permits, and insurance
• Comply with all applicable transportation laws and regulations
• Verify information before making operational decisions
• Review load details prior to accepting freight

CargoSync shall not be responsible for losses resulting from inaccurate, incomplete, or outdated information provided by clients or third parties.

Services may include:

• Freight dispatch support
• Load sourcing and coordination
• Broker communication
• Documentation management
• Driver communication
• Shipment monitoring
• Back-office administration
• Cross-border documentation assistance
• Operational support services

Specific services provided will depend on the agreement between CargoSync and the client.

While we strive to provide continuous support, CargoSync does not guarantee uninterrupted availability of services, website functionality, communication systems, or third-party platforms.

Temporary interruptions may occur due to maintenance, technical issues, internet outages, or circumstances beyond our control.

CargoSync frequently relies on information provided by:

• Freight brokers
• Load boards
• Shippers
• Consignees
• Government agencies
• Customs authorities
• Drivers
• Carrier representatives

We do not guarantee the accuracy, completeness, or reliability of information obtained from third parties.

Clients are responsible for independently verifying information before acting upon it.

To the maximum extent permitted by applicable law, CargoSync shall not be liable for:

• Lost profits
• Lost business opportunities
• Revenue losses
• Shipment delays
• Missed appointments
• Detention charges
• Cargo damage
• Cargo loss
• Regulatory penalties
• Customs delays
• Mechanical failures
• Driver shortages
• Service interruptions
• Consequential, incidental, indirect, or special damages

Our total liability for any claim shall not exceed the amount paid to CargoSync for services during the thirty (30) days preceding the event giving rise to the claim.

Clients agree to defend, indemnify, and hold harmless CargoSync, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

• Transportation operations
• Regulatory violations
• Driver conduct
• Carrier actions
• Client negligence
• Breach of these Terms

CargoSync will make reasonable efforts to maintain the confidentiality of operational and business information received from clients.

Clients also agree not to disclose proprietary information, internal processes, pricing structures, software systems, or confidential business information belonging to CargoSync.

All website content, branding, logos, graphics, text, designs, and materials are the property of CargoSync unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Clients agree to pay all agreed service fees according to the applicable service agreement.

Late payments may result in:

• Service suspension
• Delayed support
• Additional administrative charges
• Termination of services

CargoSync may suspend or terminate services at any time if:

• A client violates these Terms
• Required payments are not made
• Fraudulent activity is suspected
• Continued service presents legal or operational risks

Termination does not eliminate any outstanding payment obligations.

These Terms shall be governed and interpreted under the laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within Alberta, Canada.

CargoSync reserves the right to modify these Terms at any time.

Updated versions will be posted on this website with a revised effective date.

For questions regarding these Terms of Service, please contact:

CargoSync

Email: info@mycargosync.com

Canada: +1 (204) 952-9246

India: +91 7428975521