Privacy Policy

Information You Provide

• Full name
• Company name
• Phone number
• Email address
• Preferred contact method
• Service inquiries
• Business and fleet information submitted through forms

Information Collected Automatically

When you browse our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Website usage analytics

We use collected information to:

• Respond to inquiries and callback requests
• Provide dispatch and back-office support services
• Communicate regarding services and operations
• Improve our website and customer experience
• Maintain business records
• Comply with legal and regulatory requirements
• Prevent fraud and unauthorized activity

CargoSync may maintain records of communications conducted through:

• Telephone calls
• Emails
• SMS messages
• WhatsApp messages
• Website contact forms

These records may be retained for operational, training, quality assurance, compliance, and dispute resolution purposes.

As part of providing dispatch and administrative support services, we may access operational information belonging to carrier companies, including:

• Load information
• Driver contact information
• Broker communications
• Shipment status updates
• Dispatch documentation
• Delivery records

Such information is handled confidentially and used solely for providing agreed-upon services.

We do not sell, rent, or trade personal information.

Information may be shared only:

• With authorized employees and contractors who require access to perform services
• When required by law or legal process
• To protect our legal rights or property
• With service providers that assist us in operating our business

All third parties are expected to maintain appropriate confidentiality and security standards.

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze visitor behavior
• Enhance user experience
• Measure website performance

You may disable cookies through your browser settings; however, certain website features may not function properly.

We retain personal and operational information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of any third-party sites they visit.

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Request information regarding how your data is processed

Requests may be submitted using the contact information below.

Our services are intended for businesses and individuals involved in transportation and logistics operations. We do not knowingly collect personal information from individuals under the age of 18.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised policy.

For questions regarding this Privacy Policy or our handling of personal information, please contact:

CargoSync

Email: info@mycargosync.com

Canada: +1 (204) 952-9246

India: +91 7428975521